Contact us
Questions, bug reports or business enquiries about ArcadeWhale? Write to us — a real person reads every message.
Email us at [email protected]
We usually reply within a few working days.
What to write about
- A game will not load, or something looks broken
- Advertising, licensing or partnership enquiries
- Privacy requests and copyright notices
We cannot restore game progress: scores and unlocks are stored in your own browser, never on our servers, so we have no copy of them.
What to expect when you write
Every game on the site is made by us, so a report about a game reaches the people who can fix it. The most useful message names the game, the device and browser you were using, and what you expected to happen instead. A screenshot helps when something looks wrong; a short description of the steps helps when something behaves wrong.
We read everything, but we cannot recover lost progress: scores and saves live in your own browser, not on our servers, which is also why nothing here asks you to create an account. Clearing site data or switching devices starts a game fresh, and there is no copy on our side to restore.
Business, licensing and press questions are welcome at the same address. Please do not send passwords, payment details or other personal information by email; nothing on this site needs them.